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A professional course thumbnail for ITIL 4 Foundation featuring the Service Value System (SVS) diagram, 4 dimensions of service management, and Kurela Cognisive branding on a sunset orange and navy gradient background.

ITIL 4 Foundation – Complete IT Service Management

Original price was: ₹100.00.Current price is: ₹50.00.
  • Last Updated: March 25, 2026
  • english
A professional course thumbnail for ITIL 4 Foundation featuring the Service Value System (SVS) diagram, 4 dimensions of service management, and Kurela Cognisive branding on a sunset orange and navy gradient background.

About Course

🚀 Course Overview

Are you looking to start a career in IT, Cloud, or DevOps support roles?
Do you want to understand how real IT companies manage services, incidents, and operations?

Welcome to the ITIL 4 Foundation – Complete IT Service Management Program, designed to give you practical, real-world knowledge of IT Service Management (ITSM) along with strong fundamentals of the globally recognized ITIL framework.

This course is not just theory — it is designed to simulate how IT teams actually work inside organizations.


🎯 What Makes This Course Unique?

Unlike traditional ITIL training programs, this course focuses on:

✔ Real-time IT operations understanding
✔ Ticket lifecycle and service desk simulations
✔ Incident, problem, and change management with real examples
✔ Integration of ITIL with modern technologies like Cloud, DevOps, and Agile
✔ Practical scenarios used in real IT companies

This is the perfect bridge between theory and real IT job experience.

Benefits of the course

  • By the end of this course, you will:
  • Understand the complete ITIL 4 framework and ITSM concepts
  • Learn how IT services are designed, delivered, and managed
  • Master key practices like:
  • Incident Management
  • Problem Management
  • Change Enablement
  • Service Desk Operations
  • Understand Service Value System (SVS) and Service Value Chain
  • Learn how ITIL works with:
  • Cloud Platforms (AWS, Azure, GCP)
  • DevOps environments
  • Agile workflows
  • Gain real-world exposure to:
  • Ticket handling
  • SLA management
  • Escalation processes
  • Prepare confidently for the ITIL 4 Foundation Certification exam

Course Content

  • Welcome to ITIL Foundation
  • Course Overview & Learning Path
  • How to Use This Course (Assignments, Mock Tests)

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Instructor

Venkat Kurela
4.50
(2 Ratings)
Original price was: ₹100.00.Current price is: ₹50.00.
30-Day Money-Back Guarantee
  • Update:March 25, 2026
  • Lectures3
  • Skill LevelIntermediate

Your Instructor

Venkat Kurela

  • 0 Courses
  • 2 Reviews
  • 0 Students

Target Audience

  • Freshers looking to enter the IT industry
  • Non-IT professionals transitioning into IT careers
  • Students (B.Tech, Degree, Diploma)
  • IT Support / Helpdesk professionals
  • Cloud and DevOps beginners
  • Anyone preparing for ITIL certification
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ITIL 4 Foundation – Complete IT Service Management
Original price was: ₹100.00.Current price is: ₹50.00.
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